Chope Vouchers - Great dines at a discount!

Unprecedented Discounts at Hong Kong Top Restaurants!

The Chope Team has worked tirelessly to bring greater deals and value to our diners at our network of top restaurants. Enjoy discounts as high as 20% on vouchers which you can use when you dine.

Using Chope Vouchers is simple:

   1. Choose from our vast collection of vouchers
   2. Buy online with a credit card
   3. Receive an e-voucher instantly for your use at the restaurant

It's that simple. Make a reservation today and dine happier with Chope Vouchers!

FAQs

General:

1. How do I use a Chope Voucher?

A Chope Voucher is a digital voucher that you receive instantly upon purchase. Each Chope Voucher contains a unique 10-digit voucher code that is to be presented to the restaurant host before ordering. The rest is magic. Sit back and enjoy your meal.

2. How do I invite my friends to the restaurant, now that I have a voucher and made a reservation?

You can share your Chope reservation with a list of invitees. You may enter your Giftee's email address during the reservation process to send an email invitation.

3. I have yet to receive my Chope Vouchers. Who should I contact?

If you have any issues with vouchers, please contact buyhk@chope.co

(Customer service operation time: From Monday to Friday, 10am to 7pm)

4. I can’t find my Chope Vouchers. Where can I view my purchase voucher?

Please email buyhk@chope.co and let us know the restaurant voucher you had purchased, and the email you had used to purchase it. We will forward the voucher to you again. 

(Customer service operation time: From Monday to Friday, 10am to 7pm)

Purchase & Redemption:

1. I have purchased Chope Vouchers for different restaurants, but I only received one voucher code. What does that mean?

Chope vouchers are smart e-vouchers that combine all your purchases into one code for your ease of reference, and you can use the same voucher code to redeem your vouchers at the different restaurants.

Each restaurant is only able to see, and fulfil vouchers of their own restaurant when they key in the unique voucher code, so no worries about a wrong redemption!

2. I have purchased multiple vouchers at different denominations, but only received one voucher code. I do not want to use them all at once, what do I do?

Chope vouchers are smart e-vouchers that combine all your purchases into one code, and you do not have to use them all at once. Simply let the restaurant know the number of vouchers you would like to use for your session, and they can process accordingly.

For your next visit, present the same voucher code to redeem your remaining vouchers!

3. Can I use any unused value from my Chope Vouchers for a next visit?

Each individual Chope Voucher purchased is meant for a one-time use only. However, if you have purchased several Chope Vouchers, you may use the remaining individual vouchers for your next visit.

4. Must I make a reservation to use the Chope Voucher?

You will need to make a reservation at www.chope.co before you dine at your selected restaurant. Make online reservations 24/7 and receive instant email confirmation of your booking. 

5. Is there an expiry date for the Voucher?

Chope Vouchers have an expiry date of 90 days. Please check the description before purchase.

6. What is the refund policy for Chope Vouchers?

As Chope has made special arrangements with restaurants for the discounts, vouchers sold are non-refundable. However, to provide a low risk shopping experience for our diners, we do allow a 3-day one-for-one exchange policy for vouchers purchased based on the amount paid.

7. Do I have to print my vouchers?

We would strongly encourage our diners to print out the vouchers for a smooth billing process at the end of the bill. Should you have difficulties printing, please inform the restaurant in advance so that they can be aware. 

 

Issues with In-App Vouchers Purchase

1. I am unable to key in promo code while making my in-app vouchers purchase. 

As discount codes and gift cards cannot be applied for in-app vouchers purchases, kindly make your purchase on mobile, and/or web, to utilise the discounts.

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