- No reservation is required.
- Voucher is valid for 30 days from the time of purchase. No extension will be entertained.
- Customers MUST contact the restaurant 4 days in advance before the date and time of pick up.
- For order pick-up, please contact the Restaurant at Whatsapp :+852 5286 4883 at least 4 days in advance, and provide the voucher code (13 digits) to confirm the product purchased, date & time of pick up. The daily cut-off time for orders is 18:00pm.
- Booking may be full/closed on the day of order, please check in advance.
- Delivery is available upon request from Soul Laboratory can be arranged. For details ,please contact at Whatsapp :+852 5286 4883
- Free Self-pickup at Kwun Tong studio only, time is 12:00pm-17:30pm/Sunday 12:00pm-15:00pm
- The fruit and decorations on the product may be subject to slight changes or changes due to seasons and supply, without prior notice.
- As all products are made by hand, all pictures and product colors on the website are for reference only.
- Delivery locations include HK island, Kowloon, New Territories (Not delivery to restricted areas, Lo Wu, Sha Tau Kok, Ocean Park and remote areas such as outlying islands )
- Multiple Vouchers can be used during each visit.
- Voucher is not applicable for other set meals, promotions, discounts, offers or vouchers.
- Voucher is not cash redeemable and not replaceable if lost or stolen.
- Voucher is valid for takeaway orders.
- Voucher is to be presented to shop host before ordering. The shop has the right to refuse the use of vouchers if presented after the order.
- Voucher is only usable on the applicable days and times as indicated on the voucher.
- All vouchers will be used based on its full value. Any residual value of the vouchers are non-refundable.
- No refund, cancellation, exchange, or extension of the voucher will be entertained.
- Chope and Soul Laboratory reserve the right to amend the terms & conditions as necessary.
- For enquiries of purchasing a voucher, please email support@chope.com.hk.
Soul Laboratory (Kwun Tong)
Room J, Floor 10, Phase 4, Kwun Tong Industrial Center (Exit D3, Kwun Tong MTR Station)
(Opening hours : Mon-Sat 1-7pm, Sun 12-2pm) is required